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🔒 Privacy Policy

Last Updated: November 7, 2025

Introduction

DarkOsint ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Open Source Intelligence (OSINT) platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Register for an account (email, username, password)
  • Subscribe to a paid plan (billing information via payment processor)
  • Contact us (name, email, message content)
  • Use our services (search queries, API usage)

1.2 Automatically Collected Information

When you access our Service, we automatically collect certain information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

1.3 Search and Usage Data

We log search queries, API requests, and usage patterns for security, analytics, and service improvement purposes. We do NOT log the actual content of search results.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To process your transactions and manage your subscription
  • To send you technical notices, updates, and security alerts
  • To respond to your comments, questions, and customer service requests
  • To monitor and analyze usage trends and preferences
  • To detect, prevent, and address technical issues and security threats
  • To enforce our Terms of Service and protect our legal rights
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
  • With Your Consent: When you explicitly authorize us to share specific information

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted password storage (bcrypt hashing)
  • Secure API key generation and storage
  • Regular security audits and monitoring
  • Access controls and authentication mechanisms
  • IP-based access restrictions (optional)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain security and prevent fraud

Search logs are retained for up to 90 days. Account data is retained until you request deletion.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected] or use ourdeletion request form.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for authentication and security
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Understand how you use our Service
  • Device Fingerprinting: Track anonymous usage quotas

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Third-party services we may use include:

  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers
  • Cloud hosting providers
  • Analytics services

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our Service, you consent to the transfer of your information to these locations. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • 📧 Email: [email protected]
  • 🌐 Website: Contact Form
  • 📍 Data Protection Officer: [email protected]

🇪🇺 GDPR & CCPA Compliance

For EU Users (GDPR): We comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

For California Users (CCPA): We comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, delete personal information, opt-out of the sale of personal information (we do not sell your data), and non-discrimination.

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